Privacy Policy Website

We, PARI Pharma GmbH, based in Starnberg, are part of the PARI Group and base our actions on our mission of making life easier for people suffering from respiratory diseases and those who care for and look after them. As the operator of this site, take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with the statutory data protection regulations.


1. Our contact details

Name: PARI Pharma GmbH

Address: Moosstraße 3, 82319 Starnberg, Germany

Phone Number: 004981512790


We have appointed a Data Protection Officer whom you can reach under or per mail to the above mentioned address adding “to the DPO”.


2. The type of personal information we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (name, e-mail-address and contact details)
  • Technical data (IP-address, type of browser, operating system, Referrer URL, Host name of the accessing computer, time of server request, IP address)


3. How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • We only collect your personal data if you provide it to us voluntarily. This can be, for example, data that you enter when you contact us via e-mail.
  • Our computer systems automatically collects other non-personal data when you visit the website. This is mainly technical data (such as the internet browser, the operating system or the time the page was displayed). This data is collected automatically as soon as you access our website.


We only use personal data for the purpose for which you have provided it to us, for example as part of request that you send to us via e-mail.

Non-personal technical data is collected to ensure error-free presentation of the website. In addition, it is possible to use other data to analyse user behaviour.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information is your consent. You are able to remove your consent at any time. You can do this by contacting or directly via the Privacy Preferences under “Cookie Settings” .


3.1. Browsing our website

During the purely informational use of our website, i.e. if you do not log in to use the website, register or provide us with further information in the context of using a service offered, our system automatically collects data and information that your browser transmits to enable you to visit the website. This data is also stored in the log files of our system. A link with other visitor data does not take place.

This involves the following data:

  • Browser type and version
  • Operating system used
  • URL from which the website was accessed
  • Name of the host of the computer from which the access was made
  • Time at which the server query or request occurred
  • IP-address


This data is not merged with other data sources.

The collection of this data takes place within the meaning of Article 6 no. 1 (f) UK GDPR. The website operator has a legitimate interest in displaying its content in a technically error-free manner and optimising its website, and for this purpose so-called server log files must be collected.

When using our online services, we store the IP address and the time of the respective user action. The storage is based on our legitimate interests as well as those of the users in protection against misuse and other unauthorised use.

The collection of log data for the provision of the website, including their storage in log files, is absolutely necessary for the operation of the website. Therefore, as a rule, there is no possibility of objection on the part of the user. This does not apply to log data that is processed in the context of various services offered on our website beyond purely informational use. You will find more detailed information on this in the notes on the individual services in this data protection declaration.

The hosting services of our third-party provider Mittwald CM Service GmbH & Co. KG (Königsberger Straße 4-6, 32339 Espelkamp, Germany) used by us serve to provide infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services, which we use for the purpose of operating this website. The legal basis for this is Article 6 no. 1 (f) UK GDPR. Our legitimate interest also lies in the functional and secure provision of this website.


3.2. Cookies

Websites sometimes use so-called “cookies”. Cookies do not cause any damage to your computer and do not contain viruses. We do not collect any personal data through these cookies. Cookies only serve to make our offer more user-friendly, efficient and secure. Cookies are small text files that are placed on your computer and stored in your browser.

We use the following types of cookies on our website:

  • Temporary cookies
  • Permanent cookies
  • Third-party cookies


3.2.1. Temporary cookies

Temporary cookies, or “session cookies” or “transient cookies”, are cookies that are deleted after a user leaves an online offer and closes his browser. In such a cookie, for example, the contents of a shopping basket in an online shop or a login jam can be stored.

3.2.2. Permanent cookies

Cookies that remain stored even after the browser is closed are referred to as “permanent” or “persistent”. For example, the login status can be stored if users visit them after several days. Likewise, the interests of users can be stored in such a cookie, which is used for range measurement or marketing purposes.

3.2.3. Third-party cookies

Third-party cookies are offered by providers other than the responsible party that operates the online offer (otherwise, if they are only its cookies, they are referred to as first-party cookies).

Cookies that are required to maintain electronic communication or to provide certain functions requested by you are stored in accordance with Article 6 no. 1 (f) UK GDPR. The website operator has a legitimate interest in storing cookies in order to be able to provide its services in a technically error-free and optimised manner. When other cookies are stored (e.g. cookies to analyse your surfing behaviour), these are treated separately in this data protection declaration.

You can configure your browser so that it informs you about the storage of cookies and only allows cookies in individual cases, or excludes the acceptance of cookies for certain cases or in general, or automatically deletes cookies when closing the browser. If you do not want cookies to be stored on your computer, you can deactivate the corresponding option in the system settings of your browser. Stored cookies can be deleted in the system settings of the browser.

A general objection to the use of cookies for online marketing purposes can be declared for a large number of services, especially in the case of tracking, via the US site or the EU site

However, if you disable cookies, you may not be able to use some features of this website.


3.3. Enquiry by e-mail or phone

If you contact us by e-mail, phone or fax, we will store and process your enquiry, including all resulting personal data (name, enquiry, etc.) for the purpose of processing the enquiry. However, we do not transmit this data without your consent.

The processing of this data is based on Article 6 no. 1 (b) UK GDPR if your enquiry or request is related to the performance of a contract or is necessary for the implementation of pre-contractual measures.

In all other cases, processing is based on your consent (Article 6 no. 1 (a) UK GDPR) or our legitimate interests (Article 6 no. 1 (f) UK GDPR), as we have a legitimate interest in effectively processing the enquiries or requests sent to us.

The data you provide to us via contact requests will remain in our possession until you request us to delete it, revoke your consent to store it or until the purpose for storing it no longer applies (e.g. after processing your enquiry or request). Mandatory legal provisions, in particular those concerning statutory retention periods, remain unaffected.


3.4. Borlabs-Cookie

Our website uses the Borlabs cookie to obtain your consent to the use of the respective cookies and similar tracking technologies and to document this in a data protection compliant manner. The service provider of this technology is Borlabs, Benjamin A. Bornschein, Georg-Wilhelm-Str. 17, 21107 Hamburg (hereinafter referred to as Borlabs).

When you access our website, a Borlabs cookie is stored in your browser to record the authorisations granted or the revocation of these authorisations.

The following information is stored in the borlabs-cookie cookie:

  • Cookie duration
  • Cookie version
  • Domain and path of the WordPress website
  • Consents
  • UID (in case of respective consent)


The UID is a randomly generated ID and not personal information.

This data is not transmitted to the cookie provider Borlabs.

The cookies set by Borlabs are necessary, as they serve the sole purpose of obtaining consent. The legal basis is therefore our legitimate interest pursuant to Article 6 no. 1 (f) UK GDPR in obtaining and documenting necessary user consent for the tracking tools used.

For more details on the processing of data generated by the Borlabs cookie, please see the following link:


3.4. Google Tag Manager

Tag Manager, a cookie-less domain of the service provider for Europe is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). We have configured Google Tag Manager and integrated it on our website in such a way that it does not collect and process any personal .

The legal basis for the use of the Tag Manager is your consent. We use the Tag Manager exclusively within the framework of Google Analytics 4 and only if you have previously consented to both tools.

Thanks to this tool, “website tags”, i.e. keywords contained in HTML elements, can be integrated and managed in our online offer via an interface.

With regard to the provisions on the services integrated in this way, we refer to the relevant information in this data protection declaration. In addition, Google’s tag manager allows you to automatically track the button, link or custom image that has been actively clicked in order to identify the content of our website that interests you the most.

The tool also activates other tags, which in turn may collect data under certain circumstances. Google’s tag manager does not access this data. If you have chosen to opt out at the domain or cookie level, this will be maintained for all tracking tags applied by Google’s tag manager.

For further information, please visit: and


3.5. Google Analytics

If you have given your consent, this website uses Google Analytics, a web analytics service provided by Google LLC. The responsible service provider in the EU is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).

Scope of processing

Google Analytics uses cookies that enable an analysis of your use of our websites. The information collected by means of the cookies about your use of this website is generally transferred to a Google server in the USA and stored there.

We use the function “anonymizeIP” (so-called IP masking): Due to the activation of IP anonymisation on this website, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP-address be transmitted to a Google server in the USA and shortened there. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data.

During your visit to the website, the following data is collected, among other things:

  • The pages you visit, your “click path”
  • Achievement of “website goals” (conversions, e.g. newsletter sign-ups, downloads, purchases)
  • Your user behaviour (e.g. clicks, dwell time, bounce rates)
  • Your approximate location (region)
  • Your IP-address (in shortened form)
  • Technical information about your browser and the end devices you use (e.g. language setting, screen resolution)
  • Your internet service provider
  • The referrer URL (via which website/advertising medium you came to this website)


Purposes of the processing

On behalf of the operator of this website, Google will use this information for the purpose of evaluating your pseudonymous use of the website and compiling reports on website activity. The reports provided by Google Analytics are used to analyse the performance of our website and the success of our marketing campaigns.


The recipient of the data is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland as a processor. We have concluded an order processing agreement with Google for this purpose. Google LLC, based in California, USA, and, if applicable, US authorities can access the data stored by Google.

Transmission to third countries

A transfer of data to the USA cannot be ruled out.

Storage period

The data sent by us and linked to cookies are automatically deleted after 14 months. Data whose retention period has been reached is automatically deleted every two months.

You can also prevent the collection of data generated by the cookie and related to your use of the website (incl. your IP address) by Google and the processing of this data by Google by


You can also prevent the storage of cookies by configuring your browser software accordingly. However, if you configure your browser to reject all cookies, this may result in limited functionality on this and other websites.

Legal basis and possibility of revocation

The legal basis for this data processing is your consent, Article 6 no. 1 (a) UK GDPR. You can revoke your consent at any time with effect for the future by calling up the cookie settings  and changing your selection there or by clicking on the following button.

Cookie Settings


More information on the terms of use of Google Analytics and data protection at Google can be found at and at

Further information on the handling of user data by Google Analytics can be found in Google’s privacy policy, available at the following link:


3.6 Arranging appointments using Microsoft Bookings

Our website uses the Microsoft Bookings service to arrange appointments with our field sales representatives online.

Microsoft Bookings forms part of the Microsoft365 service provided by Microsoft Ireland Operations Limited, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18 D18 P521 (hereinafter referred to as ‘Microsoft’). Data is processed exclusively in Germany or a member state of the European Union or EEA.

The software allows you to book a telephone appointment or web meeting with a PARI Group field sales representative (e.g. for a consultation before and/or after a contract is concluded). The connection to the service is only established when you access the online booking feature using a link we send you in an e-mail. To arrange an appointment, your entries in the appointment form are transferred to Microsoft. Further information about how we handle your data can be found in the

The legal basis for processing your data in relation to the ‘Microsoft Bookings’ service is Art. 6 (1), sentence 1, (f) of the UK GDPR (legitimate interest in data processing). Our legitimate interest is that we want to give you a user-friendly option with a wide range of features so that you can quickly and easily arrange a telephone appointment with our employees if necessary. If the contact serves the preparation or implementation of a contractual relationship, the legal basis is Art. 6 no. 1 (b) UK GDPR. Please note that you are not obligated to use Microsoft Bookings to arrange an appointment. If you would rather not use the service, please use another of the contact options offered to arrange an appointment.



We have concluded a processing contract with Microsoft and we implement the ICO’s strict regulations when using Microsoft Bookings.

We only process and store the personal data that you provide in the pharmacy service (e.g. e-mail address, phone number, postal address) for the purpose of processing the appointment request. This data is processed based on Art. 6 (1) (b) of the UK GDPR if your appointment request is related to the performance of a contract or is required for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest (Art. 6 (1) (f) of the UK GDPR), as we have a legitimate interest in effectively processing your appointment request.

Your data shall not be disclosed to recipients other than those already mentioned.

We shall continue storing the data that you send to us using pharmacy information until you request that we erase the same, you object to data processing in special cases or the purpose that the data is stored for ceases to apply (e.g. once the appointment is complete), provided there are no statutory provisions – particularly statutory retention periods – to the contrary.


3.7. YouTube

We use the YouTube service to embed videos. The responsible provider in Europe is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”).

YouTube uses cookies or comparable recognition technologies (e.g. device fingerprinting) to collect information about visitors to its website. YouTube uses these to collect video statistics, prevent fraud and improve the user experience, among other things. This leads to a connection with the Google DoubleClick network. In the process, data may be transferred to the USA and linked to other data from other Google services, especially if you are logged in to your Google account. If you do not want this information to be transmitted to YouTube and Google, you can prevent this transmission by logging out of your YouTube account before accessing our website.

The data processed includes

  • Information about the devices and browsers used (e.g. unique identifiers, IP address, type and settings, operating system, mobile network)
  • Your activities (videos viewed, date and time of visit to the page in question, website visited, interactions)
  • Location data

If applicable, further data processing operations may be triggered after the start of a YouTube video. We have no influence on the storage period of the data and the further data processing by YouTube and Google.

In order to reduce data transmission before the actual start of a video, we use the extended data protection mode. According to YouTube, this mode ensures that YouTube does not store any information about visitors to this website before they watch the video. However, the disclosure of data to YouTube partners is not necessarily excluded by the extended data protection mode. Thus, YouTube establishes a connection to the Google DoubleClick network – regardless of whether you watch a video. Furthermore, we embed the videos on our website in such a way that a transmission of your data to YouTube only begins with your active click on the video. The legal basis is therefore your consent according to Article 6 no. 1 (a) UK GDPR.

For more information on data protection at YouTube and Google, please refer to their privacy statements at: Terms of use ( and


3.8. Polylang

In order to offer our website in several languages, we use the Polylang programme. Polylang is a product of WP SYNTEX, 28, rue Jean Sebastien Bach, 38090 Villefontaine, France. We write posts and pages, create categories and publish tags in the usual way, and then define the language for each of these elements. Polylang cookies (pll_language) are used exclusively to detect and set the language used or selected by the user. These cookies are stored for the session in question and then deleted.

The use of Polylang is based on our legitimate interest within the meaning of Article 6 no. 1 (f) UK GDPR. Our legitimate interest is to offer our homepage in a user-oriented manner in the corresponding national language.

You can find further information on compliance with data protection law under the following link:


3.9. Ninja Firewall

To protect our website, we use the firewall plugin “Ninja Firewall” from NinTechNet, (38, Soi Ladprao 94, Wang Thonglang, Bangkok 10310, Thailand). With this plugin, the IP address required for the firmware protection function is stored in shortened form on our own server for 7 days and then automatically .

We have installed the Ninja Firewall service locally on our servers so that no data transfer to NinTechNet takes place and all data remains with us.

The protection of our website against unauthorised access via unwanted access to the network constitutes a legitimate interest within the meaning of Article 6 no. 1 (f) UK GDPR.


Your data protection rights

Under data protection law, you have rights including:

  • Your right of access – You have the right to ask us for copies of your personal information.
  • Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
  • Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
  • Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
  • Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
  • You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.


Please contact us at if you wish to make a request.


How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at PARI Pharma GmbH, Moosstraße 3, 82319 Starnberg, Germany, Phone Number: 004981512790, E-mail:

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane




Helpline number: 0303 123 1113

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